CPC證書(shū)審核不通過(guò)的原因案例介紹：

1. 年齡等級(jí)

亞馬遜回復(fù)：

We noticed that the recommended Age Grade of the ASIN is missing on the product(s) detail page.

Please update the product(s) detail page with the recommended Age Grading (themanufacturer_minimum_age attribute) identified on the ASINs third party test report in order to move forward with the approval process.

分析：Listing后臺(tái)缺少產(chǎn)品的適用年齡描述，在后臺(tái)更新好即可。

2. 進(jìn)口商信息

亞馬遜回復(fù)：

The CPC submitted is missing required information. To move forward with the approvals process for your product, please resubmit the document with the following updated information:

US importer or domestic manufacturer name, mailing address, contact information located in United States.

分析：CPC證書(shū)內(nèi)缺少進(jìn)口商信息，需要補(bǔ)全相關(guān)信息。

3. 測(cè)試結(jié)果維護(hù)聯(lián)系人

亞馬遜回復(fù)：

Contact information for the individual maintaining records, including name, full mailing address, email address,and telephone number.

分析：CPC證書(shū)上缺少測(cè)試結(jié)果維護(hù)聯(lián)系人的相關(guān)信息。

4. 合規(guī)文件缺少

亞馬遜回復(fù)：

In order to review your documents related to Product Assurance of Toys, please submit them on Vendor Central using the following steps:

4.1. In Vendor Central, click the Items menu, and then select Vendor Certificates

4.2. Click on Missing Compliance Documents;

4.3. Search for the affected ASIN and then;

4.4. Click Add to upload the documents.

分析：不要在CASE中回復(fù)內(nèi)容和提交文件，需要在菜單目錄欄找到查看銷售申請(qǐng)，再找到被拒絕的ASIN，重新提交證書(shū)進(jìn)行審核。

5. 產(chǎn)品圖片信息

亞馬遜回復(fù)：

Please be informed that we can only accept product images. Therefore, kindly take clear photo of the product and product packaging clearly displaying:

* Manufacturer Name

* Manufacturer Address

* Warning label (as applicable

分析：亞馬遜要求的第一項(xiàng)商品圖片中，產(chǎn)品的實(shí)拍圖需要清楚地體現(xiàn)出制造商名稱、制造商地址和警告標(biāo)語(yǔ)等。

警告語(yǔ)格式也有要求，3歲以下使用含有小部件的需要體現(xiàn)。

6. CPC證書(shū)蓋章問(wèn)題

亞馬遜回復(fù)：

In order to move forward with the approval process, please submit the Children’s Product Certificate (CPC) that is issued by the manufacturer, importer, or private labeler based on the guidelines stated in the Consumer Product Safety Commission website.

The CPC that has been previously provided cannot be accepted as it is issued from the testing laboratory.

分析：CPC的本質(zhì)是一份自我聲明，是由進(jìn)口商或者制作商簽發(fā)的（實(shí)際操作中，多數(shù)情況都是由貿(mào)易商自主簽發(fā)），只有CPC的測(cè)試報(bào)告是由檢測(cè)機(jī)構(gòu)蓋章簽發(fā)的。所以不能用檢測(cè)機(jī)構(gòu)蓋章的CPC證書(shū)，用了大概率過(guò)不了審核。

7. 信息

亞馬遜回復(fù)：

The registration card submitted for your product did not include all of the following:

Name of the manufacturer or private labeler

Date of manufacture

Manufacturer contact information(U.S. address and telephone number, toll-free if available)

Model name and number

分析：沒(méi)有提供，或者是的信息填寫(xiě)錯(cuò)誤導(dǎo)致。

涉及到需要提供的商品一般是耐用的嬰兒消費(fèi)品，并且危險(xiǎn)程度相對(duì)較高。比如圍欄、門(mén)欄、背帶、學(xué)步車、搖籃等等。

8. 警告標(biāo)語(yǔ)

亞馬遜回復(fù)：

In order to list these toys on Amazon, please apply by submitting the following item.Please update CPSIA Warning Attribute in detail page.

分析：產(chǎn)品頁(yè)面編輯頁(yè)面CPSIA那欄沒(méi)有填寫(xiě)內(nèi)容，需要下拉選擇適合自己產(chǎn)品的Warning警示語(yǔ)！

9. 缺少電池測(cè)試

亞馬遜回復(fù)：

Please be informed that we are unable to move forward with the approval process until the following required documentation is provided:

Kindly provide the following outstanding items as per ASTM F963-17:

4.25- Battery Operated Toys

If you feel your product is exempt from the above sections/requirements, please provide a statement from your lab or regulation exempting your product for our review.

分析：電動(dòng)玩具的測(cè)試標(biāo)準(zhǔn)，除了ASTM F963-16/17和CPSIA，還需要做電池部分的ASTM Section 4.25關(guān)于電池驅(qū)動(dòng)和電池部分的測(cè)試，若測(cè)試報(bào)告缺乏這項(xiàng)測(cè)試，會(huì)導(dǎo)致無(wú)法過(guò)審。（產(chǎn)品是內(nèi)置電池、外接干電池、USB供電、直插供電的都需要做這個(gè)測(cè)試項(xiàng)目）。

10. 商品型號(hào)或者ASIN不匹配

亞馬遜回復(fù)：

Product description or product identifier enabling us to make an accurate determination that the certificate is issued for the correct product.

分析：提示CPC證書(shū)里面缺少ASIN或產(chǎn)品型號(hào)和product description（產(chǎn)品描述），導(dǎo)致無(wú)法將CPC測(cè)試報(bào)告和Listing建立上聯(lián)系。

11. 缺少相關(guān)標(biāo)識(shí)

亞馬遜回復(fù)：

The picture must contain all the following relevant information: safety information and registration card, compliance signs (including tracking labels), commodity hazard warning.